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Terms of Use

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).
By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Rentleys.
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

User Account, Password, and Security

You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

Services Offered provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to rent merchandise such as ethnic outfits, imitation jewellery, etc. (collectively, “Products”).

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Channel Subscription

By providing your data, you agree to be communicated by us via email and sms to facilitate your navigation of and shopping from the website. We may communicate promotional offers periodically and as and when required.

Limited User

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
conduct or forward surveys, contests, pyramid schemes or chain letters;
download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
violate any applicable laws or regulations for the time being in force in or outside India;
violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein;
exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option.
Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.

Semi Closed Wallet

The following Terms of Use (“Terms”) are a binding agreement between you and Rentleys. By registering for or using the site, you agree to be bound by these terms. if you do not accept these terms, please do not use the site. As is a site owned by Rentleys, all the rights, benefits, liabilities & obligations under the following terms & conditions shall accrue to the benefit of Rentleys.
“Customer” “or” “you” mean a person who has registered with for availing the Rentleys Wallet and who has accepted these Terms and Conditions and, owns/operates/has access to an internet compatible device that supports the Rentleys Wallet.
“Rentleys Wallet” or “Rentleys Wallet” means the payment option/ service provided by for use against provision of services on/ by
You will be issued, Basic Account immediately after successful registration. Your Rentleys wallet may be credited by the amount of promotional offers made available by Rentleys as well as any credit generated for cancellation of order/ service by the User of Rentleys.
You may note that withdrawing money from the Rentleys Wallet is not allowed. Any outstanding credit Rentleys Wallet must be utilized only to make payments for bona-fide Transactions at or may request for refund into bank account of the individual who has made the payment. No refund of any promotional amount of cashback or credit into Rentleys wallet shall be made in any case.
Rentleys Wallet are available only to resident Indians who have attained the age of 18 years and are competent to contract.
Rentleys Wallet are not transferable.
Rentleys reserves the right to suspend/ discontinue Rentleys Wallet Services to you at any time, for any cause, including, but not limited, to the following:
For any suspected discrepancy in the particular(s), documentation provided by you;
To combat potential fraud, sabotage, wilful destruction, threat to national security or for any other force majeure reasons etc.;
If the same is due to technical failure, modification, upgrade, variation, relocation, repair, and/ or maintenance due to any emergency or for any technical reasons.
If the same is due to any transmission deficiencies caused by topographical and geographical constraints/limitations;
If the mobile connection with which your Rentleys Wallet is related ceases to be operational or in your possession or control.
If Rentleys believes, in its reasonable opinion, that cessation/ suspension is necessary.
The value stored on your Rentleys Wallet shall NOT be refunded under ANY circumstances and may only be utilized to make payments for bonafide transactions against provision of services on/ by and/ or bank transfer into bank account of the individual who has made the payment. You may have to submit indemnity bond for obtaining refund in bank account. No interest will be payable by Rentleys on the available balance reflected on the Rentleys Wallet.
You shall not use Rentleys Wallet for any purpose that might be construed as contrary or repugnant to any applicable law, regulation, guideline, judicial dicta, Rentleys policy or public policy or for any purpose that might negatively prejudice the goodwill of Rentleys.
You acknowledge and understand that Rentleys Wallet are linked to your email, mobile phone number, etc. and you shall be solely responsible for any liability arising out of the loss/ theft / misuse of the email credentials, devices, mobile phone number or any other item, in respect of the Services.

No Compensation Policy

If the quality of any products, services, information, or other material rented/ purchased or obtained by you through the Website did not meet your expectations, no compensation will be given. The customer cannot request compensation for any reason, including but not limited to: any variation in the finish or appearance of the final product; any delay in delivery caused by unforeseen circumstances; imperfect alterations; any special, incidental, indirect or consequential damage of any kind caused by a failure to serve or by product; missed opportunities to avail certain discounts; any issue with our Delivery partners or their personnel; any voucher which got deactivated due to the end of expiry date; unavailability of items which the customer tried to rent, etc. Rentleys holds the rights to cancel orders and block accounts of any customer without any prior notice. Cancellation of order by the customer after once confirming an order is not permissible under any circumstances. Any amount of rent paid for an order is non-refundable in all circumstances.

Exactness Not Guaranteed hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the outfit design, colour, pattern etc. may be required due to limitations caused by availability of product i. e. if the same has been damaged/ lost when on rent previous to the date on which it has been committed to you. In this instance, you agree that a representative from will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested change by replying to it within 10 days of it being sent to you. may re-request that you accept an alteration to the order. If you reject this 2nd request, your order will be cancelled and you will be refunded via your initial method of payment. Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled.


You agree to indemnify, defend and hold harmless from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Service Fees

Rentleys reserves the right to introduce fees for the services offered or amend existing fees as the case may be. Changes to the Fee Policy shall automatically become effective immediately after they are posted on the Website.


Taxes, as applicable, shall be charged separately.